Hello, I'm Altea L.
My listings (2)
Reviews from customers (2)
- FC
The boat was a nice boat, very spacious for two of us and it was clean and well equipped with water and also anything you might need in an emergency while on the water. However, the engine was too small (40hp) for the size of the boat. At full throttle, the boat was moving very slowly and we had to cut our boat trip short just to ensure we made it back to the dock in time without being able to stop off and see other places we had planned in our 2 hour boat trip. Also, while the team on chat was responsive and gave a good customer service, we didn't feel like we received a very warm welcome and farewell at the end of the booking from Mario who met us with the boat at embarkation and disembarkation. It felt very transactional and lacked good customer service. He didn't even really ask if we enjoyed ourselves or if the boat was ok - we got off, he asked us to pay for the fuel and off he went. I don't know if that's my level of expectation of customer service given that i work in luxury travel but for that reason, I personally don't think I would book again with them.
Fanos C•July 2025•
- PS
Met with Mario at 9.50am, briefing was seamless and quite straightforward, we were off in under ten minutes. It was a beautiful morning out (best to do it 9/10am slots before the mass tours begin and waters get choppy from other boats. We felt like we had the whole lake to ourselves. Perfect experience. Oh and make sure you stand by the €25 euros in cash when you’re returning. Generally be abit early to get briefed and be on time to return and you’ll have an amazing trip!
Pamela S•June 2025•